Customer Support Specialist is responsible for engaging with customers on behalf of UltraCamp. Duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer support team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
With over 14,000 camps in the United States, retreats for both children and adults are quite popular. The last thing any camp wants to deal with is a mess of unorganized paperwork and a slow registration process. Camp management software streamline the core camp processes and makes camp retreats more enjoyable for everyone involved.
Across the country, camp staff are attempting to navigate through uncharted waters in an effort to bridge the gap between the camp experience that they know and love and the new realities brought on by COVID-19. Now more than ever, it is vital that camps keep lines of communication open and alive with their donor base.